Free Refund Policy
Generator
Generate a professional refund and return policy for your online store, SaaS product, or digital business. Customizable refund windows, digital goods coverage, and subscription terms.
No account needed • Download instantly • Markdown, HTML & PDF
What's Included in Your Refund Policy
Every refund policy generated by LegalKit covers these essential sections
Refund Window
Clear timeframe for when customers can request refunds (7-90 days, your choice).
Eligibility Conditions
What qualifies for a refund — product defects, service issues, billing errors.
Refund Process
Step-by-step instructions for how customers request and receive refunds.
Digital Products
Special terms for downloads, licenses, and electronically delivered content.
Subscription Terms
Monthly and annual subscription refund rules, including free trial cancellation.
Processing Times
Expected timelines for credit cards, PayPal, bank transfers, and store credit.
Non-Refundable Items
Clear list of items excluded from refunds (gift cards, custom orders, etc.).
Chargeback Policy
Guidance on contacting you directly before initiating payment disputes.
Contact Information
How customers can reach your support team to request refunds.
How to Generate Your Refund Policy
Tell Us About Your Business
Answer quick questions about your company type, products, refund window, and payment methods.
Generate Instantly
Our engine creates a comprehensive refund policy customized to your business model and product types.
Download & Publish
Download your refund policy in Markdown, HTML, or PDF. Add it to your website, checkout page, or help center.
Works for Every Business Type
Generate refund policies tailored to your specific business model
Physical product returns
Subscription refunds
In-app purchase refunds
Downloads & licenses
Multi-vendor policies
Course access refunds
How LegalKit Compares
See why businesses choose LegalKit for their refund policies
| Feature | LegalKit | Termly | WebsitePolicies |
|---|---|---|---|
| Free tier | ✅ Unlimited | ✅ Limited | ✅ Basic |
| No signup required | ✅ | ❌ | ❌ |
| Digital goods section | ✅ | ⚠️ Basic | ⚠️ Basic |
| Subscription refunds | ✅ | ❌ | ❌ |
| PDF export | ✅ Free | 💰 Paid | 💰 Paid |
| Customizable window | ✅ 7-90 days | ✅ | ✅ |
| Chargeback section | ✅ | ❌ | ❌ |
| Starting price | $0 | $10/mo | $4.99/mo |
Frequently Asked Questions
Is this refund policy generator really free?
Yes! You can generate refund policies completely free with no signup required. Our generator creates comprehensive policies covering physical goods, digital products, and subscriptions.
Do I legally need a refund policy?
While not always legally required in all jurisdictions, a clear refund policy is essential for any business that accepts payments. The EU Consumer Rights Directive requires a 14-day cooling-off period for online purchases. Many payment processors (Stripe, PayPal) also require a visible refund policy. Having one reduces chargebacks and builds customer trust.
What should a refund policy include?
A good refund policy should include: the refund window (e.g., 30 days), eligible items and conditions, how to request a refund, processing timelines, refund method (original payment vs. store credit), and any exceptions or non-refundable items.
Can I customize the refund window?
Absolutely. You can set your refund window to 7, 14, 30, 60, or 90 days. You can also choose whether refunds go back to the original payment method, as store credit, or give customers the choice.
Does it cover digital products and subscriptions?
Yes! Our generator includes dedicated sections for digital goods (downloads, licenses, access-based products) and subscription refunds (monthly, annual, free trials). These sections are only included when relevant to your business.
Can I use this for my Shopify / WooCommerce store?
Yes. The generated refund policy works for any platform — Shopify, WooCommerce, BigCommerce, Squarespace, or custom-built stores. Download in Markdown, HTML, or PDF and add it to your site.
What makes LegalKit's refund policy different from templates?
Unlike static templates, LegalKit generates a policy customized to your specific business type, refund window, payment methods, and product types. The result is a comprehensive, professional document — not a generic fill-in-the-blanks template.
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